Shipping policy

Processing time

Orders are processed within 1 to 2 business days after payment is confirmed. Orders placed on weekends or holidays are processed the next business day.

Shipping time

Standard shipping typically takes 5 to 10 business days depending on your location. Expedited options are available at checkout where offered.

Shipping costs

Shipping is free on orders over 49 dollars. Orders below that amount are charged a flat shipping rate shown at checkout before payment.

Order tracking

You will receive a confirmation email with a tracking number as soon as your order ships. Please allow 24 to 48 hours for tracking information to update.

Delayed or lost packages

If your package has not arrived within the expected window, contact us at hello@shopzivogoods.com and we will look into it right away.

Address accuracy

Please double check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address entered by the customer, but we are happy to help however we can.